Parc Services

FREQUENTLY ASKED QUESTIONS ANSWERS.

PARK ACCESSIBILITY
Free parking. Bollwiller train station at 4 km.
Taxi Bollwiller: + 33 (0)3 89 48 09 85
Mulhouse TGV station at 18 km.
International airport EuroAirport Basel Mulhouse at 40 km.
PICNIC AREAS
Picnicking is allowed on areas specifically provided.
PETS
Pets are not allowed inside the park.
Dogs must not be left in your car.
BABY SERVICE
A baby relay is at your disposal in the main restaurant of the Parc du Petit Prince.
You will find a preparation area for meals with a microwave and a baby food vending machine.
HOLIDAY VOUCHERS
Holiday vouchers ANCV are accepted at t the entrance of the park to purchase tickets and season pass as well as at the restore points of the park.
du parc pour l’achat de billets d’entrée et de pass saison ainsi que dans les points de restauration du parc.
WEATHER CONDITIONS
Although many attractions are covered, some attractions may be temporarily closed in case of bad weather.
Large tethered balloon s: wind gusts above 35 km / h or chance of a thunderstorm
Aerobar, wave swinger: wind gusts above 70 km / h or chance of a thunderstorm
No refunds will be granted in such circumstances.
SAFETY INSTRUCTIONS
At the entrance of each attraction, you will find safety INSTRUCTIONS. Access to certain attractions is size and age limited (eg from 11 to 140 cm). Generally, it is stated that some attractions are not advised to person in poor health. These safety instructions are prescribed by the inspection agency TÜV and must be strictly observed. The Management of the Park invites visitors to read these warnings and verify that the attractions are appropriate.
CASH DISPENSER
There is no cash dispenser inside the park. The closest is in Bollwiller. Any purchase can be made by credit card.
DURATION OF VISIT OF THE PARK
The Parc du Petit Prince has 32 attractions. The complete tour of the park lasts between 4 and 7 hours.
TOILETS
The locations of the toilets are shown on the map of the park.
LOST CHILDREN
If your child is lost, do not worry. He will be accompanied by the park staff to the aid station near the main entrance of the park. Do not leave your children under 12 years alone.
SMOKERS
Smokers are allowed in the park, but not inside the attractions. Thank you for your understanding.
STROLLERS RENTAL
The Parc du Petit Prince offers strollers rental.
PAYMENT
The methods of payment accepted are:
Holiday vouchers ANCV, credit cards, cash.
For Groups, one payment for the entire group.
LOST AND FOUND
For any lost object, go to the store the same day, or make a declaration of loss by email:
Email : contact@parcdupetitprince.com / Object: Lost object
EMERGENCY POST
A first aid station is located next to the Meteorite Café. In case of emergency please contact directly the park staff.
RESTAURANTS / CAFETERIA
To eat, you have the choice between a restaurant, a cafeteria and four kiosks inside the park.
SHOPPING / LITTLE PRINCE SHOP
The Little Prince shop is available at the exit of the park. You will find the Little Prince universe in gifts and souvenirs.
CHANGING TABLES
Changing tables are available in the toilets of the restaurant and the cafeteria.
DISABLED VISITORS
The whole amusement park site is ground floor and accessible to visitors with disabilities. Wheelchairs are available at the ticket office.